Refund policy

Any defect, damaged or wrongly sent items need to be communicated and returned to us within 14 days after receipt or, if applicable, within 14 days after return instructions have been given.

Packages must be returned by our instructions only. Return shipping costs of packages sent by buyer without following our return procedure and instructions, will not be refunded. Return shipping costs of packages with other reasons then defect, damaged or wrongly sent items, will not be refunded. 
Please note that return costs will not be refunded when buyer decides to escalate it to a Paypal case.

Packages returned to us as "not claimed/refused", can be resend at buyer's expense. If no interest in reshipping, the buyer will be refunded the price of the item(s) included in the order, minus the original shipping cost.